Nestled in the heart of Borough Market, we have been connecting brands and their audiences digitally since 2003.

Who is Amy?

Amy is inspired by the amygdala: the part of the brain that processes our emotions, drives our behaviours, and influences our decision making. User experience is a pivotal part of our process and the foundation of our agency. We're interested in humanising consumer culture and creating digital touchpoints that resonate with users at a chemical level.

Our featured projects

Merging compassion with usability

Sensitive subjects benefit from sensitive design. Divorce is already an unpleasant experience, so why make it any harder?

Learn more

How accessibility dictated our decisions

Designing a bespoke product for an older audience came with a lot of inherent considerations. Learn how accessibility influenced our design for the better.

Learn more

Our clients

We work with businesses across a range of sectors and industries, from health and education to luxury experiences and finance, varying from start-ups and SMEs to non-profits and global corporates.

Our experience in creating and designing digital products and services for such a variety of clients has not only been incredibly interesting and rewarding, it has kept us agile and innovative.

We are Amy

Amy is a collective of London based researches, designers, writers, and developers with an innate passion for how technology can enhance people's lives.

Meeting at the intersection of beauty, function, and innovation, we collaborate on digital products and services that add true value.

Our services

Perceptive

AUDIENCE RESEARCH

INTERVIEWS

DIARY STUDIES

FOCUS GROUPS

SURVEYS

CONTENT AUDIT

COMPETITOR RESEARCH


Collaborative

STRATEGIC DIRECTION

CUSTOMER JOURNEY MAPPING

PERSONAS

SERVICE BLUEPRINTS

EMPATHY MAPPING

TRAINING AND SUPPORT

TOOLKITS

WORKSHOPS


Creative

UI DESIGN

DESIGN SYSTEMS

UX DESIGN

WORKSHOPS

WIREFRAMING

PROTOTYPING

INFORMATION ARCHITECTURE

INTERACTION DESIGN

CONTENT DESIGN

SEO

ANIMATION AND VIDEO


Technical

UX AUDIT (PRODUCT)

USABILITY TESTING

RECRUITMENT

QUESTIONNAIRES

TREE TESTING

CARD SORTING


User experience review

A UX review investigates your customers’ experience when they visit and engage with you via your website. The aim is to identify any potential usability issues or sticking points in their experience, and make valuable, actionable recommendations on how to address them.